Terms of payment and refund

You can pay for the flight in any way convenient for you: payment by invoice, in cash, cryptocurrency or by a bank card. Since the head office of the company is located in Europe, the priority payment method is to issue an invoice with the conclusion of a full-fledged contract for the service provided. At the same time, we guarantee the privacy and complete confidentiality of your data when booking a flight. In some cases, if an urgent departure is necessary, we meet our customers halfway and find more flexible payment options, but each such case is individual and requires coordination.

The European Private Jets company provides a full package of documents, including those for accounting statements. We are always ready to offer help to passenger assistants to prepare and correct all necessary documents.

 

 

The conditions for cancellation and refund are spelt out in detail in the contract, which is provided before paying for the flight. They directly depend on the conditions of the company operating the business jet or its owner. Therefore, there are different conditions for cancelling flights on different planes. We will do everything possible to minimize fines and reschedule the flight at a convenient time for you. If the flight to Paris did not take place due to the fault of our company, the amount would be refunded in full - 100% refund.

 

 

 

Despite the extensive experience of the company, we are constantly developing and opening new directions - improving the service. One of the most important elements is communication with the company's customers. We carefully study all the feedback and suggestions, systematize and implement them into work. The top 9 advantages of our company are listed below, based on customer ratings:

• direct prices, without overpayment;
• the possibility of urgent departure;
• large base of business jets, about 6000;
• a personal manager, who is always in touch;
• the organization of flights of any complexity;
• full-fledged concierge service;
• own database of Empty Legs flights;
• more than 12 years of experience in business aviation;
• the opportunity to order Jet Sharing flights.